Career Opportunities with Chick-fil-A East Norriton

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Manager Back of House

Department: Management
Location: East Norriton, PA

 

 

Manager BOH

Chick Fil-A, East Norriton

NORRISTOWN, PA 19401

$16-$17 HOUR

Job Purpose:
Accomplishes department objectives by managing staff; planning and evaluating department activities.


Duties:
* Maintains staff by training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.

* Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

* Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

* Maintains quality of service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.

* Contributes to team effort by accomplishing related goals and objectives.


Skills/Qualifications:
Performance Management, Coaching, Supervision, Quality Management, Results Driven, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback.

Our Purpose at Chick-fil-A East Norriton is:
To Glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A East Norriton.

Our Vision at Chick-fil-A East Norriton is:
Grow better together by taking good care of our guests and each other.

 

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